![]() There is no set time for how long it takes for a Macy’s order to process. How Long Does It Take For A Macy’s Order To Process? The company is currently owned by Macy’s, Inc., which also owns Bloomingdale’s and Bloomingdale’s Outlet stores. Macy’s is an American department store chain founded in 1858. He proceeded to ask to speak with a manager, who told him that the products he was looking for were on clearance and therefore unavailable to be sold in his local store. The next day, he went into the store in person and found the product he was looking for. The customer left his name and number and requested a call back. He asked to speak to a manager but was told that there were none available at the time. When the customer got home and found out, he called back and received a different story from the same rep. The product was, in fact, available but was in a different location, which the rep refused to disclose to the customer. Macys Customer Service Rep Lying To Me About Product Not AvailableĪ customer service representative for Macy’s lied to a customer about a product not being available. The Macy’s customer service phone number is available at 1-800-BUY-MACY (1-80). Macy’s customers can also contact the company by emailing or through their live chat feature. You can call the Macy’s contact number to speak to a representative about any questions or concerns you may have about your account, the products that you’ve purchased, or any other general questions you might have. The Macy’s customer service number is available 24 hours a day, seven days a week, 365 days a year. Lastly, the app allows shoppers to create shopping lists and receive push notifications when items are on sale. The mobile app allows shoppers to browse and purchase items directly from their phones.Ĭustomers can also track their orders and view past purchases. In addition to these options, Macy’s also has a mobile app for both iOS and Android devices. Their online chat option is available from 8am to midnight. Macy’s is open from 8am to 11pm EST, seven days a week. ![]() You can also connect with them on social media, such as Facebook and Twitter.įor general questions, you can also utilize their online chat option located on the main website menu. You can contact Macy’s customer service by visiting their website at, or by calling 1-888-622-SHOP (7467) if you have a question or concern.
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